Acumen IT / The Southeast Leader in IT


Latest News

July 1, 2016

Acumen IT Takes Home Golden Datto Award at DattoCon 2016

Acumen IT Takes Home Golden Datto Award at DattoCon 2016

datto-awardToday announced the company took home a Golden Datto award in the Partner of the Year category during DattoCon, Datto’s annual partner conference, in Nashville. The Golden Datto awards recognize the outstanding accomplishments of Datto’s partner community. Given across 10 unique categories, Golden Datto award winners are an elite group of businesses that are recognized as leaders in the IT industry.

This award goes to a partner that has made the commitment to not only offering Datto as their business continuity solution, but supporting Datto in the promotion of our products and our support of the channel community. They are true advocates for Datto, and are always willing to participate in webinars, peer to peer conversations, presentations, and panels, to share the value of business continuity with others. They also spend the time giving continual feedback on how we can continue to improve everything from product to partner programs, and have contributed significantly to Datto’s ongoing success.


“At DattoCon we have the opportunity to celebrate the accomplishments of Datto’s partners and the Golden Datto awards are about honoring partners who have truly gone above and beyond. Acumen IT is one such partner. Congratulations to Acumen IT on their award.”

About Datto

Datto is an innovative provider of comprehensive backup, recovery and business continuity solutions used by thousands of managed service providers worldwide. Datto’s 200+ PB private cloud and family of software and hardware devices provide Total Data Protection everywhere business data lives. Whether your data is on-premises in a physical or virtual server, or in the cloud via SaaS applications, only Datto offers end-to-end recoverability and single-vendor accountability. Founded in 2007 by Austin McChord, Datto is privately held and profitable, with venture backing by General Catalyst Partners and Technology Crossover Ventures. In 2015 McChord was named to the Forbes “30 under 30” ranking of top young entrepreneurs.

June 24, 2016

Another MSP Software Line Gets Erased

You can read the full press release on Channele2e’s website.

First, the line between RMM (remote monitoring and management) and PSA (professional services automation) software disappeared. Now, the line between business continuity and security is disappearing. The latest evidence comes from Datto and Intronis MSP Solutions by Barracuda Networks, and ongoing work at companies like Continuum.

Meanwhile, MSPs are already blurring the lines between security and storage. A case in point: Acumen IT, an MSP in Greenville, S.C., has repositioned its storage offerings as secure data offerings. The company has a major partnership with Datto. “We tried pitching disaster recovery to our customers but it didn’t work because we’re not prone to disasters in this area,” says David Pence, CEO of Acumen IT. “As soon as we changed the messaging to data security the sales took off.”

You can read the full press release on Channele2e’s website.

February 18, 2016

California Hospital Pays $17,000 To Hackers In ‘Ransomware’ Attack

You can read the full article on the CBS San Fransisco Website

A large Los Angeles hospital chose to pay hackers who were holding its computer network hostage, a move its CEO said was in its best interest and the most efficient way to end the problem.

Hollywood Presbyterian Medical Center showed uncommon transparency in saying Wednesday that it paid the 40 bitcoins – or about $17,000 – demanded when it fell victim to what’s commonly called “ransomware.”

The hacking tactic is growing fast against both individuals and institutions, but it’s difficult to say exactly how fast, and even tougher to say how many pay up.

“Unfortunately, a lot of companies don’t tell anybody if they had fallen victim to ransomware and especially if they have paid the criminals,” said Adam Kujawa, Head of Malware Intelligence for Malwarebytes, a San Jose-based company that recently released anti-ransomware software. “I know from the experiences I hear about from various industry professionals that it’s a pretty common practice to just hand over the cash.”

…read more on the CBS San Fransisco Website

September 1, 2015

EMC Suggests that Businesses Lose $1.7 Trillion per Year Due to Data Loss

I just read an interesting article from Article reposted here.

Here is my executive summary:

1. EMC says the world is losing $1.7 Trillion per year in data loss

2. IT Web says the world will lose $2.1 Trillion by 2019

3. Small losses for small business are $18,000 to $550,000 per loss

4. Larger losses are $5 Million to $200 Million per loss

5. Lost enterprise data has increased 400% in the last 2 years

6. Moving to the cloud, mobile is increasing the losses.

7. More than just financial loss is legal and compliance losses.

8. Downtime has to be considered but so does “Slowdown” time.

9. Threats are from the outside but more predominately from the inside

10.  Psuedo IT inside company’s that is not official IT is a large cause

Great article. From my perspective here is what you do about it:

1. CIO Magazine says “Start with the basics”: Regular Data Backups

2. I would add.  Test the backups, have the backups tested.  Did I say test the backups?  Most companies “say” they do regular backups however, things change, things get stale.  The orginal working backup quickly becomes non-functional or reliable in months without someone being assigned as part of their “income” role to check and modify as necessary.

3. Follow the 321Rule.  Have more than one backup and have it in more than one location.  You can NEVER have enough backups.

August 11, 2015

Acumen Customer Testimonial

Todd is one of hundreds of business owners that AcumenIT as a whole supports in the southeast. He and many others have actually had similar experiences where their businesses have been saved by DisasterBackup’s BCS or business continuity solutions. Many firms we cannot publish like banks and large manufacturers who wish to remain anonymous for obvious reasons.

July 30, 2015

How to Articulate the Cost of Downtime Using Real Time Objective (RTO)

Hear best practices on how to communicate the cost of downtime using Recovery Time Objective (RTO), and articulate the every day risks to business data. Elite Datto partner David Pence, CEO, Acumen IT shares winning customer scenarios. Rob Rae, Datto VP of Business Development, is the podcast host.

March 10, 2015

ERP Selection

Typically, a company approaches ERP when its current business operations are causing it to suffer unbearable and costly pain. In most cases, unbearable pain becomes manifest through some combination of business process inefficiency, reporting limitations, inability to support growth, and exposure to excessive risk.

March 10, 2015

“What is wrong with our ERP System?”

One of the pervasive realities that I have discovered over the past 15 years is that many… maybe most… companies are dissatisfied with the performance of their primary “run-the-business” software… usually a brand-name ERP system that is widely distributed and widely used. To a person, business and IT executives tell us that their ERP systems have not met their original expectations and that the productivity of their personnel and processes have not materially improved as a result of new software. So what is the problem… and how can you address it?

December 3, 2013

Toy Story 2 Almost Disaster

Learn how the entire Toy Story 2 movie was almost lost.

November 1, 2013

All About Cryptolocker

Cryptolocker was released to Earth in September 2013. It has affected millions of PCs. The new Prisionlocker is a sort of axis of evil toolkit. It is being passed out for free on the Internet.  Any person can download it and modify it to be their own personal CryptoLocker. We expect hundreds of variants to come out and get people’s personal, confidential and financial information and hold it hostage for money. It’s the new appstore for organized crime.

DisasterBackup has prevented customers from having to pay thousands of dollars in ransom to the criminals behind the Cryptolocker virus.