Acumen IT / The Southeast Leader in IT


Category Archives: Press Releases


July 1, 2016

Acumen IT Takes Home Golden Datto Award at DattoCon 2016

Acumen IT Takes Home Golden Datto Award at DattoCon 2016

datto-awardToday announced the company took home a Golden Datto award in the Partner of the Year category during DattoCon, Datto’s annual partner conference, in Nashville. The Golden Datto awards recognize the outstanding accomplishments of Datto’s partner community. Given across 10 unique categories, Golden Datto award winners are an elite group of businesses that are recognized as leaders in the IT industry.

This award goes to a partner that has made the commitment to not only offering Datto as their business continuity solution, but supporting Datto in the promotion of our products and our support of the channel community. They are true advocates for Datto, and are always willing to participate in webinars, peer to peer conversations, presentations, and panels, to share the value of business continuity with others. They also spend the time giving continual feedback on how we can continue to improve everything from product to partner programs, and have contributed significantly to Datto’s ongoing success.


“At DattoCon we have the opportunity to celebrate the accomplishments of Datto’s partners and the Golden Datto awards are about honoring partners who have truly gone above and beyond. Acumen IT is one such partner. Congratulations to Acumen IT on their award.”

About Datto

Datto is an innovative provider of comprehensive backup, recovery and business continuity solutions used by thousands of managed service providers worldwide. Datto’s 200+ PB private cloud and family of software and hardware devices provide Total Data Protection everywhere business data lives. Whether your data is on-premises in a physical or virtual server, or in the cloud via SaaS applications, only Datto offers end-to-end recoverability and single-vendor accountability. Founded in 2007 by Austin McChord, Datto is privately held and profitable, with venture backing by General Catalyst Partners and Technology Crossover Ventures. In 2015 McChord was named to the Forbes “30 under 30” ranking of top young entrepreneurs.


June 24, 2016

Another MSP Software Line Gets Erased

You can read the full press release on Channele2e’s website.

First, the line between RMM (remote monitoring and management) and PSA (professional services automation) software disappeared. Now, the line between business continuity and security is disappearing. The latest evidence comes from Datto and Intronis MSP Solutions by Barracuda Networks, and ongoing work at companies like Continuum.

Meanwhile, MSPs are already blurring the lines between security and storage. A case in point: Acumen IT, an MSP in Greenville, S.C., has repositioned its storage offerings as secure data offerings. The company has a major partnership with Datto. “We tried pitching disaster recovery to our customers but it didn’t work because we’re not prone to disasters in this area,” says David Pence, CEO of Acumen IT. “As soon as we changed the messaging to data security the sales took off.”

You can read the full press release on Channele2e’s website.

March 16, 2016

ONES TO WATCH: Toby Stansell, COO, AcumenIT

Read the full article on the Upstate Business Journal Website

You might be inclined to label Toby Stansell, COO of AcumenIT, as a technology guy. But you would be missing a lot. Stansell has many passions, including education, leadership development, global cultural awareness and an abiding sense of fairness. In a wide-ranging conversation, we struggled to keep up.

You seem to be involved in a lot of things, from civic organizations to training and leadership education. Most of it is not connected to your field. Why?

Your legacy of leadership is not what you do or accomplish, but what others become, do or accomplish as a result of any influence you might have in their lives. It’s not about you. Three things hold the key to having a better life, and they are inexplicably linked together: quality of health, quality of education and economic prosperity. A lot of my civic responsibilities have revolved around those things.

Many of your activities involve education. Is that Greenville’s area of greatest need?

There is a level of discomfort between academia and the commercial world, when there really ought to be a dovetailed connection. The path to economic prosperity does not begin when you get your first full-time job. It begins in preschool.

Is that occupational training at the expense of an education?

For years, I had very little appreciation for unapplied thought. But now, in every educational track, there’s a general ed piece and a more specific piece. We aren’t trying to drive a student down a particular path, but expose them to things so if they find something that is really attractive to them, they can see it at an earlier age.

You lived abroad for many years. What did it teach you?

We think the world is like we are, that it thinks like we do, values the same things we value. The world is way more diverse. [While on business assignment] I began to go to all these countries and got fascinated with going to places where I didn’t know the language, didn’t know how to get around and I didn’t know anything about the food. And I decided, if it isn’t going to kill me, I’m going to try it. It changed my life.

I believe you are well served by having a natural intellectual curiosity and interest in everything. Don’t say, “I don’t like those kind of people, I don’t like that kind of food, I don’t want to go to those kind of places.” The reason we don’t learn any faster than we do is that we stop things at the door and say, “I don’t like that.”

You do not seem like a typical IT guy. Are you?

I’m not an IT guy, I’m an industry specialist. We’re not selling technology; we’re selling business performance improvement. Technology just happens to be the tool. We have to express what we sell. Other people sell the technical gimmick of the week. We’re selling a new way of life. We have to do things that business executives care about: reducing risk, reducing cost, improving productivity.

IT started as a break-fix business. Then it moved to a managed-service business. Now it’s strategic guidance. The industry is transforming from a way to transact business into something that provides us with a strategic competitive advantage.

Who inspired you?

Seven people had a big impact on me. But the three who shaped my career certainly didn’t know they had that impact on me. [An IBM manager] who made me do what I wouldn’t make myself do; Greenville’s R. Hunter Park, who knew how to push my buttons and get more out of me (even if it left me crying in a parking lot sometimes); and [one of my first IBM accounts] who could have had me fired, but used the moment to teach me instead. It changed my career.

With so many interests, committees, organizations, speaking engagements and a demanding job, what keeps you going?

Everything in life follows this pattern: Believe, think, do and teach. No battle plan survives unscathed first contact with the enemy. There’s a huge thirst out there for people to understand frameworks that can be successful in developing into an authentic person and then into an authentic leader. People are starting to say, “How do I do that?” There are models out there that you ought to learn. That’s what I’m passionate about.


March 13, 2015

Toby Stansell, president of Acumen IT, shows that circumstances don’t have to be perfect for success to be shared by all

Read the full article on the Upstate Business Journal

If you didn’t know what a “Toby-ism” was before, you will now. Toby Stansell, president and chief operating officer of Acumen, is known not only for his business success – with a track record of turning businesses around, accomplishments include helping Acumen IT produce top-line revenue growth of 35 percent and achieving a level of profitability never before attained during Acumen’s 14-year history – but also for his ability to quote nearly everyone from every walk of life, turning even the most commonplace phrase into something profound.

Before joining Acumen IT, Stansell served as president of Greenville-based OOBE Inc. During his tenure at the corporate apparel and uniform provider, the company experienced unprecedented growth in revenue and profitability. He has also served in executive management roles for high-impact, fast-growth companies like Factory Logic and Western Data Systems.

What not to do

If Stansell were to write a book, it would be titled “What NOT to Do.” After all, he says, “Wise people learn from experience. Wiser people learn from the fools who went before them.” Among his list of things to avoid were:

1. Don’t be born in the city where the atomic bomb was invented

Born in Oak Ridge, Tenn., he reminisced on his childhood growing up in the same town as K-25, one of three plants that were part of the Manhattan Project. Secrecy was important to the town, ideologically troublesome for a boy who liked to talk.

2. Don’t be born with a hole in your heart the size of a dime

At a meager 36 pounds, his sister weighed more at two years old than he did in the first grade.

3. Don’t live in 900-square-foot government housing with no insulation

4. Don’t go to elementary school where they try to make you a foreign diplomat by the time you’re 8 years old

He was taught both French and Spanish from a young age.

5. Don’t join the military when you’re 5 years old

Students in Oak Ridge wore two military dog tags to school just in case of emergency – not exactly comforting.

6. When you’re 5 years old, don’t ride your bike in the street with your hands off the handlebar when police live in your apartment building

When a police officer warned him not to ride his bike without his hands, he told the officer “no.” Witnessing the encounter, his mother scolded him and told him to apologize. When he refused, his mother threw a blanket over him, tied him up and carried him over to the officer’s apartment to apologize. We’re not sure whether the moral of the story was to always treat others with respect, or to never say no to your mother.

The background, complete with the list of to-don’ts, while fascinating, isn’t the important part. In Stansell’s own words, “It’s not the background that matters. It’s what happens after the prologue.” Though his youth seems like there are more to-don’ts than to-do’s, this hasn’t prevented him from achieving great success, proof that from small beginnings come great things.

Toby-isms on teamwork

Stansell’s childhood may not have been “right,” but after all, being right can often lead to dismissal of others’ ideas, limitation of creativity, restriction of collaboration, and the breeding of arrogance, in turn making you seem unapproachable. To create an inviting, team-minded culture, Stansell uses three guiding principles:

Principle 1: There’s more than one way to get to the endgame and achieve the desired results

He is always open to other options, as long as they are ethical and don’t violate the brand value or the company’s culture.

Principle 2: It doesn’t matter if I’m right or you’re right – let’s just get it right

Sometimes you have to let go of your pride for the betterment of the team.

Principle 3: Major in the four C’s:

Communication, Collaboration, Cooperation and Coordination. As Toby puts it, “We get it right by getting it together.”

Other “Toby-isms” on teamwork include:

  • Don’t draw attention. Pay attention.
  • Talk less. Do more.
  • Talk with people, not about them.
  • Be clear. Always use stunning clarity.
  • In God we trust, all others bring data.
  • Don’t defend it, deal with it.
  • No drama – let’s take our energy out of the air and put it into the effort.
  • Humility is more important than visibility.
  • Learn to say, “What can I do for you?” And actually mean it.

One Greenville

As we learn to let go of the pressures of being right, adopting the “get it right by getting it together” attitude, we begin to build “One Greenville.” Though we have many players, we can have one team, with one shared message, blueprint, scorecard and vision. “Good leadership creates an environment that’s a perfect balance of accountability and authority.” As we work together to create one unified Greenville, we can assess our leadership skills using his three-pronged leadership test:

  1. Did we consider all stakeholders? Expand prosperity by requesting outside input
  2. Did we project? Did we think ahead, beyond today
  3. Did we achieve the intended result? This is the ultimate test. Great leaders set goals.

“Let’s eliminate overlap and inconsistencies and put energy on coordination, not locked in silos without working with partners.” In essence, let’s adopt the abundant-world approach.

Stansell is the shining example that all circumstances don’t have to be perfect for plenty of success to be had for all. When we learn to work together and share responsibility, amazing things can happen. “Making a great life, or a great community, or achieving the seemingly impossible is not always about being right.“ Maybe being right truly is overrated.


January 28, 2015

2014 Chairman’s Award: Toby Stansell

Read full article on the Greenville News

2014 Chairman’s Award winner

Toby Stansell

President and Chief Operating Officer at Acumen IT

Toby Stansell joined Acumen IT in August 2011 as president and chief operating officer. Acumen is one of the largest technology companies in the Southeast, providing IT support to companies of all sizes. Stansell works to enable companies to make better business decisions faster, increase competitive advantages and maximize profitability.

At the end of 2013, the company experienced top-line revenue growth of 35 percent and achieved a level of profitability never before attained during Acumen’s 14-year history. Before joining Acumen, Stansell was president of OOBE Inc, a locally based corporate apparel and uniform provider. Under his guidance, the company saw growth in revenue and profitability.

Stansell has been actively involved in the Chamber in various capacities for seven years. He currently serves as the Chamber’s vice-chair of economic growth and prosperity. He is instrumental in many different Chamber programs, including NEXT, ACCELERATE! and the Minority Business Accelerator.