Acumen IT / The Southeast Leader in IT

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  • Remote Support 8 – 5, M – F, Acumen IT holidays excluded
  • Onsite Support 8 – 5, M – F, Acumen IT holidays excluded (as required… need for on-site service will be determined at Acumen IT’s discretion)
  • For server/network issues, after hours (M – F) and weekend support (Acumen IT holidays excluded) for Critical Issues/Tickets is included.
  • 24/7 Server Monitoring via Remote Monitoring and Management (RMM) Software
  • Anti-virus protection
  • Semi-annual planning/review sessions with your assigned virtual CIO
  • Monthly virtual visits
  • Quarterly onsite visits by Support Team Engineer