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Experienced. Predictable. Guaranteed: Acumen IT’s experienced team of certified engineers and technicians extend the capability and capacity of your IT department. We assume responsibility for managing your servers, workstations, E-mail, switches, routers and mobile devices so that you can focus on running your business. Our award-winning Service Teams make sure you receive all the benefits of IT…with less of the headaches.

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At Acumen, Business Intelligence (BI) means the technologies, applications, and practices for the collection, integration, analysis, and presentation of business information. The purpose of Acumen’s Business Intelligence program is to support better business decision making.

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There is no longer a question of whether you will get hit with disaster or attack. It’s only a matter of when. That’s exactly why we take preventative measures to secure every facet of your IT systems environment so you’re always up, always on.  Acumen IT data protection and business continuity solutions enable your business to operate virtually uninterrupted in the face of any natural, technical or cyber disaster, giving you justifiable peace of mind.

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355 Clients Currently Served by Our Team

BY THE NUMBERS: Numbers don’t always tell the whole story, but they can provide a glimpse into what makes a company tick ….and what helps to make our clients successful.

10,397 DEVICES WE SUPPORT YEARLY

Three Hundred THOUSAND SUPPORT HOURS PROVIDED IN 2015

21 States
Acumen IT has clients

IT ALL ADDS UP:  18 years later, we are now one of the largest, and most respected, IT services companies in the southeast.

$256,197,262 MONEY WE HAVE SAVED BUSINESSES

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Awards & Accolades for our Premier Services

Greenville’s Best in Business Award 2013
South Carolina Tech Awards Circle
Computer World Innovative Technology Winner, 2003
Best of Greenville’s Real Estate Tech 2008
Reader’s Choice 2012 About.com Winner
Best Business for Diversity in 2007

Industry News News and updates from the information technology sector and Acumen IT.

February 18, 2016

California Hospital Pays $17,000 To Hackers In ‘Ransomware’ Attack

You can read the full article on the CBS San Fransisco Website

A large Los Angeles hospital chose to pay hackers who were holding its computer network hostage, a move its CEO said was in its best interest and the most efficient way to end the problem.

Hollywood Presbyterian Medical Center showed uncommon transparency in saying Wednesday that it paid the 40 bitcoins – or about $17,000 – demanded when it fell victim to what’s commonly called “ransomware.”

The hacking tactic is growing fast against both individuals and institutions, but it’s difficult to say exactly how fast, and even tougher to say how many pay up.

“Unfortunately, a lot of companies don’t tell anybody if they had fallen victim to ransomware and especially if they have paid the criminals,” said Adam Kujawa, Head of Malware Intelligence for Malwarebytes, a San Jose-based company that recently released anti-ransomware software. “I know from the experiences I hear about from various industry professionals that it’s a pretty common practice to just hand over the cash.”

…read more on the CBS San Fransisco Website

September 1, 2015

EMC Suggests that Businesses Lose $1.7 Trillion per Year Due to Data Loss

I just read an interesting article from WindowsNetworking.com. Article reposted here.

Here is my executive summary:

1. EMC says the world is losing $1.7 Trillion per year in data loss

2. IT Web says the world will lose $2.1 Trillion by 2019

3. Small losses for small business are $18,000 to $550,000 per loss

4. Larger losses are $5 Million to $200 Million per loss

5. Lost enterprise data has increased 400% in the last 2 years

6. Moving to the cloud, mobile is increasing the losses.

7. More than just financial loss is legal and compliance losses.

8. Downtime has to be considered but so does “Slowdown” time.

9. Threats are from the outside but more predominately from the inside

10.  Psuedo IT inside company’s that is not official IT is a large cause

Great article. From my perspective here is what you do about it:

1. CIO Magazine says “Start with the basics”: Regular Data Backups

2. I would add.  Test the backups, have the backups tested.  Did I say test the backups?  Most companies “say” they do regular backups however, things change, things get stale.  The orginal working backup quickly becomes non-functional or reliable in months without someone being assigned as part of their “income” role to check and modify as necessary.

3. Follow the 321Rule.  Have more than one backup and have it in more than one location.  You can NEVER have enough backups.