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(1 Tablet and 1 Phone per user is supported at no additional cost when the User’s workstation is supported.)

  • Remote Support 8 – 5, M – F, Acumen IT holidays excluded
  • Onsite Support 8 – 5, M – F, Acumen IT holidays excluded (as required… need for on-site service will be determined at Acumen IT’s discretion)
  • After hours (M – F) and weekend User support (Acumen IT holidays excluded) for Critical Issues/Tickets is included.
  • Anti-virus protection