Managed IT Services
Get 24/7 Monitoring and Support for your IT Infrastructure.
Need fast IT support to minimize company disruptions.
Want access to a help desk that responds within minutes.
Want a proactive IT team rather than a reactive one.
Want a technology advisor who will assist you with planning strategically outside of normal IT support.
Managed IT Solutions to Meet the Unique Needs of Your Business
We understand that every business has unique IT needs. That’s why we offer a range of tailored solutions to cater to your specific requirements.
Swift IT
Complete IT for IT-staffless Businesses
Ideal for companies without full time IT staff.
With a fixed monthly fee, our package covers everything – from managing your assets to implementing advanced IT strategies. Our expert team, including an on-site technician and a remote IT team, work hand in hand to provide 24/7 coverage and support. With no hidden charges or additional costs, you can have the equivalent of a strong IT department without any hassle.
Hybrid IT
External expertise to bridge your IT gaps
Ideal for companies with small teams or solo IT pros.
With a fixed monthly fee, our package provides external IT support to help your IT team close any gaps and enhance your overall IT capabilities. Benefit from 24/7 support and access to specialists, resulting in a more robust and reliable IT department for your business.
Special Projects
Get IT Expertise when you need it
Ideal for companies with sizable IT departments seeking targeted IT assistance.
This package is designed to provide access to specialized expertise without committing to a full-time internal hire. We offer customized pricing based on the scope of the project, ensuring cost-effectiveness. With our experienced team, we can help achieve project outcomes while reducing the burden on internal resources.
MANAGED IT SERVICES FEATURES
Revolutionize your business with modern, comprehensive, and cost-effective IT solutions.
Fast Support
Your employees will get access to our high quality support help desk. Use our portal, give us a call, or send us an email and your issue will be quickly addressed by one of our experts.
Proactive Maintenance
Automated server and computer maintenance tasks to keep your services and devices running smoothly increasing their useful life. We also keep your software and operating systems up to date to ensure optimal security and stability.
Your Own Advisor
Your Acumen Advisor will assist you with your issues that fall outside the scope of support such as vendor relationships, strategic planning, equipment purchases and special projects.
24/7 Monitoring
We keep an eye on your systems at all times to provide a fast response to all types of incidents.
Expert Advice
Partnering with us will give you access to forward-thinking strategies that will help you weigh your options and make the most of your resources.
Projects
Our team of experts are at your disposal to plan and execute your projects – big or small.
CUSTOMER SATISFACTION
YEAR AVERAGE CUSTOMER TENURE
RESPONSE TIME TO CRITICAL ISSUES
Let’s talk about how Acumen can help you improve your bottom line.
Testimonials
Kia Hunter2023-09-05Acumen has been very reliable! They respond to inquiries quickly and resolve our IT concerns. They have a great communications portal as well so we know when things have been addressed. It's much appreciated!Dane McLees2023-08-08Very good company.antone perkins2023-08-02Working with this group was great! Their one on one help was so helpful and like their name they are are truly IT acumen.