Experience Better IT

WhatWeDo

What We Do

We provide your business with a Total IT solution.

Since we began in 1999, Acumen IT remains focused on helping your business achieve ongoing innovation through technology.

Don’t let outside forces define your business’s success or failure. Keep your information systems running efficiently and securely with Acumen IT. Our passionate support team takes the worries out of IT, and lets you get back to business. Whether you need better IT support, well-executed IT projects, IT Staff Augmentation, or a much-improved IT security posture, call or email Acumen IT today.

WhatWeDo

What We Do

We provide your business with a Total IT solution.

Since we began in 1999, Acumen IT remains focused on helping your business achieve ongoing innovation through technology.

Don’t let outside forces define your business’s success or failure. Keep your information systems running efficiently and securely with Acumen IT. Our passionate support team takes the worries out of IT, and lets you get back to business. Whether you need better IT support, well-executed IT projects, IT Staff Augmentation, or a much-improved IT security posture, call or email Acumen IT today.

 

How we do IT

1. Evaluate and Analyze

We start by taking a good look at your IT Infrastructure and provide you with a clear service proposal based on your needs. YOU are unique and we want to understand the challenges you face.

HowWeDo-1EvaluateAnalyze
HowWeDo-2Optimize

2. Optimize

We thoroughly document your IT Infrastructure so that we can manage and support it efficiently. We examine your current infrastructure to see if any aspects of your technology are holding you back. Then we can provide the most informed recommendations and advice to help you dream bigger for your business.

3. Manage and Support

We oversee and take over responsibility for managing your IT Infrastructure. Tell us how you want to work and where you want your business to go. We will build a custom technology blueprint unique to your organization that will get you there. We will take care of the labor, configurations, and maintenance your IT Infrastructure requires for a flat monthly fee.

HowWeDo-3ManageSupport
HowWeDo-1EvaluateAnalyze

1. Evaluate and Analyze

We start by taking a good look at your IT Infrastructure and provide you with a clear service proposal based on your needs. YOU are unique and we want to understand the challenges you face.

HowWeDo-2Optimize

2. Optimize

We thoroughly document your IT Infrastructure so that we can manage and support it efficiently. We examine your current infrastructure to see if any aspects of your technology are holding you back. Then we can provide the most informed recommendations and advice to help you dream bigger for your business.

HowWeDo-3ManageSupport

3. Manage and Support

We oversee and take over responsibility for managing your IT Infrastructure. Tell us how you want to work and where you want your business to go. We will build a custom technology blueprint unique to your organization that will get you there. We will take care of the labor, configurations, and maintenance your IT Infrastructure requires for a flat monthly fee.

outstanding-customer-service

Outstanding customer service

We install our remote support software and take over responsibility for managing your computer infrastructure.

outstanding-customer-service

Outstanding customer service

We install our remote support software and take over responsibility for managing your computer infrastructure.

single-point-of-service

Single point of service

We provide vendor management and we will deal with your technical vendors on your behalf.

single-point-of-service

Single point of service

We provide vendor management and we will deal with your technical vendors on your behalf.

WhyChooseUs-3CostEffective

Cost-effective

You gain a team of experts and get your own IT department at a fraction of the cost of hiring internal resources. Benefit from access to higher levels of expertise.

WhyChooseUs-3CostEffective

Cost-effective

You gain a team of experts and get your own IT department at a fraction of the cost of hiring internal resources. Benefit from access to higher levels of expertise.

WhyChooseUs-4ImprovedProductivity

Improved Productivity

We will help make your business more efficient by using technology strategically to reach your goals.

WhyChooseUs-4ImprovedProductivity

Improved Productivity

We will help make your business more efficient by using technology strategically to reach your goals.

WhyChooseUs-5PeaceofMind

Peace of mind

Who has access to your confidential information? Are your backups working? What happens in case of a disaster or theft? Let us worry so you can get back to running the business.

WhyChooseUs-5PeaceofMind

Peace of mind

Who has access to your confidential information? Are your backups working? What happens in case of a disaster or theft? Let us worry so you can get back to running the business.

WhyChooseUs-6ReducedDowntime

Reduced downtime

Our business model, based on a flat monthly fee, ensures that we work extra hard at maintaining your systems and preventing issues before they occur.

WhyChooseUs-6ReducedDowntime

Reduced downtime

Our business model, based on a flat monthly fee, ensures that we work extra hard at maintaining your systems and preventing issues before they occur.

WhyChooseUs-7ScheduleAssessment-768x768-shadow3

Let Acumen IT take the worry out of your IT.

Schedule Your Assessment
WhyChooseUs-7ScheduleAssessment-768x768-shadow3

Let Acumen IT take the worry out of your IT.

Schedule Your Assessment
Services-1TotalIT

Total IT

As a Managed Service Provider, we are your IT Team. Unlimited IT support and Infrastructure project labor. No surprise billing – installs and changes included. Dedicated support team.

Services-1TotalIT

Total IT

As a Managed Service Provider, we are your IT Team. Unlimited IT support and Infrastructure project labor. No surprise billing – installs and changes included. Dedicated support team.

Services-2AssistMyITTeam

Assist my IT Team

You have a great IT staff but they are busy with day-to-day operations. Have a large project coming or need extra support? Our team can assist. We become your IT Staff’s partner.

Services-2AssistMyITTeam

Assist my IT Team

You have a great IT staff but they are busy with day-to-day operations. Have a large project coming or need extra support? Our team can assist. We become your IT Staff’s partner.

Empowering-Your-Staff

Empower your IT Staff

We will extend out tools to your IT team so they can manage your infrastructure effectively. Some of the tools are SOC (Security Operations Center) Services, Security Awareness Training, Email Security, Helpdesk Ticketing System, Remote monitoring and Maintenance Systems, Documentation systems, PC Remote Control Software, Antivirus Software, Multifactor Authentication, and Dark Web Monitoring. Additional tools available.

Empowering-Your-Staff

Empower your IT Staff

We will extend out tools to your IT team so they can manage your infrastructure effectively. Some of the tools are SOC (Security Operations Center) Services, Security Awareness Training, Email Security, Helpdesk Ticketing System, Remote monitoring and Maintenance Systems, Documentation systems, PC Remote Control Software, Antivirus Software, Multifactor Authentication, and Dark Web Monitoring. Additional tools available.

Services-StaffAugmentation

IT Staff Augmentation

When coupled with Acumen’s managed services, Acumen can even provide dedicated onsite IT Staff.

Services-StaffAugmentation

IT Staff Augmentation

When coupled with Acumen’s managed services, Acumen can even provide dedicated onsite IT Staff.

Services-5ITSecurity

IT Security

Acumen IT is able to deliver the best-in class IT Security for data security, network security, and human security.

Services-5ITSecurity

IT Security

Acumen IT is able to deliver the best-in class IT Security for data security, network security, and human security.

Servvices-6cloudServices

Cloud Services

We have the expertise and certifications to support your cloud infrastructure. Want to migrate to the cloud, give us a call. Looking at Microsoft Office 365 & Azure, we are a Microsoft Gold Partner. Let us help guide you for what is right for your business. Benefit from a custom-built cloud solution – hybrid, public, or private. Reduce your physical hardware needs and take advantage of your resources more efficiently.

Servvices-6cloudServices

Cloud Services

We have the expertise and certifications to support your cloud infrastructure. Want to migrate to the cloud, give us a call. Looking at Microsoft Office 365 & Azure, we are a Microsoft Gold Partner. Let us help guide you for what is right for your business. Benefit from a custom-built cloud solution – hybrid, public, or private. Reduce your physical hardware needs and take advantage of your resources more efficiently.

Services-7ScheduleAssessment

Let Acumen IT take the worry out of your IT.

Schedule Your Assessment
Services-7ScheduleAssessment

Let Acumen IT take the worry out of your IT.

Schedule Your Assessment
Features-1FastSuport-blue

Fast support

Your employees will get access to our high-quality support help desk. Use our portal, give us a call, or send an email and your issue will be quickly addressed by one of our experts.

Features-1FastSuport-blue

Fast support

Your employees will get access to our high-quality support help desk. Use our portal, give us a call, or send an email and your issue will be quickly addressed by one of our experts.

Features-2YourOwnCEO

Your Own CIO

Your Acumen Advisor will assist you with your issues that fall outside the scope of support such as vendor relationships, strategic planning, equipment purchases and special projects.

Features-2YourOwnCEO

Your Own CIO

Your Acumen Advisor will assist you with your issues that fall outside the scope of support such as vendor relationships, strategic planning, equipment purchases and special projects.

Features-3ProactiveMaintenance

Proactive Maintenance

Automated server and computer maintenance tasks to keep your services and devices running smoothly increasing their useful life. We also keep your software and operating systems up to date to ensure optimal security and stability.

Features-3ProactiveMaintenance

Proactive Maintenance

Automated server and computer maintenance tasks to keep your services and devices running smoothly increasing their useful life. We also keep your software and operating systems up to date to ensure optimal security and stability.

Features-4247Monitoring

24/7 Monitoring

We keep an eye on your systems at all times to provide a fast response to all types of incidents.

Features-4247Monitoring

24/7 Monitoring

We keep an eye on your systems at all times to provide a fast response to all types of incidents.

Features-BusinessContinuity

Business Continuity

We provide and manage a complete backup and disaster recovery solution with multiple levels of redundancy to protect your business data.

Features-BusinessContinuity

Business Continuity

We provide and manage a complete backup and disaster recovery solution with multiple levels of redundancy to protect your business data.

Features-6IntegratedSecurity

Integrated Security

We manage your Anti-Spam, Antivirus, Firewalls, WIFI, VPNs, and any additional security requirements your business needs. Keeping your network secure without getting in your way.

Features-6IntegratedSecurity

Integrated Security

We manage your Anti-Spam, Antivirus, Firewalls, WIFI, VPNs, and any additional security requirements your business needs. Keeping your network secure without getting in your way.

Features-7DocAndAssetMgmnt

Documentation and Asset Management

We will maintain up-to-date documentation of your computer networks as well as inventory of your systems, licenses, and software vendors.

Features-7DocAndAssetMgmnt

Documentation and Asset Management

We will maintain up-to-date documentation of your computer networks as well as inventory of your systems, licenses, and software vendors.

Features-8Projects

Projects

Our team of experts are at your disposal to plan and execute your projects – big or small.

Features-8Projects

Projects

Our team of experts are at your disposal to plan and execute your projects – big or small.

Features-9CloudBackUp

Cloud Backups

Cloud backups provide an efficient and secure way to store critical data in multiple geographical locations to protect against theft, fire and natural disasters.

Features-9CloudBackUp

Cloud Backups

Cloud backups provide an efficient and secure way to store critical data in multiple geographical locations to protect against theft, fire and natural disasters.

Features-10Compliance

Compliance

More and more industries today have compliance requirements. Let us assist you with your HIPAA, SC Insurance Data Security Act, GDPR, Sarbanes-Oxley Act, Gramm-Leach-Bliley Act, and PCI compliance items.

Features-10Compliance

Compliance

More and more industries today have compliance requirements. Let us assist you with your HIPAA, SC Insurance Data Security Act, GDPR, Sarbanes-Oxley Act, Gramm-Leach-Bliley Act, and PCI compliance items.

Features-11ScheduleAssessment

Let Acumen IT take the worry out of your IT.

Schedule Your Assessment
Features-11ScheduleAssessment

Let Acumen IT take the worry out of your IT.

Schedule Your Assessment