Nothing annoys people more than being on hold for ages. If you have an Android phone, a new feature called Hold for Me can suffer the hold music for you. Will you use this?
Hold for Me is a feature for the Google Phone app on Android devices. It uses Google’s AI technology, Duplex, to wait on hold for you. It will also serve up real-time captions for you, so you can easily see what’s happening, and it’ll tell any representatives on the line to wait for you if needed.
Google said Hold for Me is designed to help you “get that time back”. Basically, when you call a toll-free number or business, and it puts you on hold, Google Assistant can then wait on the line for you. “You can go back to your day, and Google Assistant will notify you with sound, vibration and a prompt on your screen once someone is on the line and ready to talk,” Google explained. “That means you’ll spend more time doing what’s important to you, and less time listening to hold music.”
Get in touch and let’s talk
ACUMEN IT
www.acumenit.com
yourpartner@acumenit.com
(864) 271-9000
#HoldForMe #GooglePhone #Android
